Frosted Lens

Driver Calculator

Driver Technical Guide

Magtrak Installation Guide

Terms & Conditions

Warranty

Sustainability

What is the Warranty Period of Your Products?

We offer an amazing life-time warranty period on all of our products, in which we will repair or replace your product. Our lifetime warranty policy offers you and your client long-lasting satisfaction and peace of mind when choosing us for your lighting solutions. Find out more here.

What is Your Return Policy?

We ask that if for some reason our products do not meet Lighting of London product standards, you must notify us of your intention to return them within 10 business days. Once notified, our products must be returned within 10 business days. Authorised returns will only be accepted for goods that are in a clean, re-saleable condition, unused, undamaged, unmodified, in their original box with all contents included, and without any additional labels or writing on the goods or their packaging. Read more in our Terms & Conditions.

When Can I Expect My Order to Arrive?

We take pride in keeping stock in the UK, which allows us to deliver most orders within 3 – 5 working days. However, in some cases, such as when unusually large quantities of a single product have been ordered or a bespoke product has been requested, delivery may take up to 6 weeks. We make it a priority to keep our partners informed every step of the way, as we understand the importance of effective project planning.

How Do I Know What Driver to Use?

We hear you! We know that working out exactly what driver to use for each of our light fittings is not at the top of your list. So why not use our driver calculator ; with each of our products on this handy .csv file, you can put together a quote quicker than ever.

What is the Dark Sky Policy?

The Dark Sky Policy aims to reduce light pollution, conserve energy, protect wildlife and human health, support astronomical research, and preserve natural nightscapes. We’re working towards the Dark Sky Policy to ensure our exterior products are compliant with their guidelines to prevent light pollution and protect wildlife. We only provide exterior lighting at 2700K, to be Dark Sky Policy compliant, and to be mindful of our role in the wellbeing of our planet.

What if I Want a Custom Colour?

You can absolutely have a custom colour! We ceramic coat our products, which is more beneficial and longer lasting than powder coating. We have over 140 colours to choose from, with colour palettes inspired by the beauty of the natural world. Due to a custom colour product being a bespoke order, this can take up to 6 weeks to be ready. Please note that the H-Series colours are exclusively for interior environments and the C-Series colours are exclusively for exterior environments